--- title: Privacy Policy | Nuestar description: "Nuestar's Privacy Policy: what personal information we collect, how we use and store it, and your rights to access, correct, or make a complaint about your data." --- [![nuestar_24_logo_Primary](https://www.nuestar.com.au/hubfs/nuestar_24_logo_Primary.png)](https://www.nuestar.com.au/?hsLang=en-au) - What we do ▾ Where we start Whether you are exploring your first acquisition or expanding an established portfolio, our research, access, and process give you the right framework for the decisions ahead. [Get started with Nuestar →](https://www.nuestar.com.au/discovery-session?hsLang=en-au) Our Services - [The Access Sourcing model - pre-release allocations, developer relationships, and exclusive pipeline.](https://www.nuestar.com.au/the-access?hsLang=en-au) - [How We Work The Nuestar process - Perspective, Development, Performance.](https://www.nuestar.com.au/how-we-work?hsLang=en-au) - [Who We Work With Two tracks - individuals building wealth and corporate partners extending access.](https://www.nuestar.com.au/who-we-work-with?hsLang=en-au) Featured Resources [![ivo-sousa-martins-sCHsGLNFE4Y-unsplash](https://www.nuestar.com.au/hubfs/ivo-sousa-martins-sCHsGLNFE4Y-unsplash.jpg) Expat Property Investment](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) ![DSC_2095AJM](https://www.nuestar.com.au/hubfs/DSC_2095AJM.jpg) The Australian Property Market - Why Nuestar ▾ From our director *'Nuestar was built around a simple idea - long-term wealth comes from a series of well-structured decisions executed with discipline.'*   Michael Wilkins, Director Why choose Nuestar - [About us Who we are, what we do, and why we do it.](https://www.nuestar.com.au/about?hsLang=en-au) - [Success stories Client outcomes and ambassadors.](https://www.nuestar.com.au/testimonials?hsLang=en-au) - [Ambassadors Client outcomes and ambassadors.](https://www.nuestar.com.au/ambassadors?hsLang=en-au) Featured [![Chapter Place - P1](https://www.nuestar.com.au/hubfs/Chapter%20Place/Chapter%20Place%20-%20P1.jpg) Australian Property Market](https://www.nuestar.com.au/the-australian-property-market?hsLang=en-au) [![Build To Rent Surge](https://www.nuestar.com.au/hubfs/The%20Week%20in%20Real%20Estate/Build%20To%20Rent%20Surge.png) Investing as an Expat](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) [![Holiday Homes May Disappear](https://www.nuestar.com.au/hubfs/The%20Week%20in%20Real%20Estate/Holiday%20Homes%20May%20Disappear.png) Building a Property Portfolio](https://www.nuestar.com.au/building-a-property-portfolio?hsLang=en-au) - Resources ▾ From the desk Education, and conversation - drawing on independent research, our SMSF education series, and the Nuestar podcast. [View Research Library →](https://www.nuestar.com.au/research-library?hsLang=en-au) Library - [Research library Weekly market commentary and structural perspectives.](https://www.nuestar.com.au/research-library?hsLang=en-au) - [Blog Weekly market commentary and structural perspectives.](https://www.nuestar.com.au/blog?hsLang=en-au) - [SMSF videos An educational series on SMSF property.](https://www.nuestar.com.au/smsf-videos?hsLang=en-au) - [Podcast Long-form conversations with developers and specialists.](https://podcasts.apple.com/au/podcast/performance-property-mindset/id1857382641) Featured [![Chapter Place - P1](https://www.nuestar.com.au/hubfs/Chapter%20Place/Chapter%20Place%20-%20P1.jpg) Australian Property Market](https://www.nuestar.com.au/the-australian-property-market?hsLang=en-au) [![Build To Rent Surge](https://www.nuestar.com.au/hubfs/The%20Week%20in%20Real%20Estate/Build%20To%20Rent%20Surge.png) Investing as an Expat](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) [![Holiday Homes May Disappear](https://www.nuestar.com.au/hubfs/The%20Week%20in%20Real%20Estate/Holiday%20Homes%20May%20Disappear.png) Building a Property Portfolio](https://www.nuestar.com.au/building-a-property-portfolio?hsLang=en-au) [Investment Portal](http://test.propertydirector.com.au/Nuestar/welcome) [Contact us Discovery Session →](https://www.nuestar.com.au/contact?hsLang=en-au) [Contact us →](https://www.nuestar.com.au/contact?hsLang=en-au) What we do [The Access](https://www.nuestar.com.au/the-access?hsLang=en-au) [How We Work](https://www.nuestar.com.au/how-we-work?hsLang=en-au) [Who We Work With](https://www.nuestar.com.au/who-we-work-with?hsLang=en-au) [Expat Property Investment](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) The Australian Property Market Why Nuestar [About us](https://www.nuestar.com.au/about?hsLang=en-au) [Success stories](https://www.nuestar.com.au/testimonials?hsLang=en-au) [Ambassadors](https://www.nuestar.com.au/ambassadors?hsLang=en-au) [Australian Property Market](https://www.nuestar.com.au/the-australian-property-market?hsLang=en-au) [Investing as an Expat](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) [Building a Property Portfolio](https://www.nuestar.com.au/building-a-property-portfolio?hsLang=en-au) Resources [Research library](https://www.nuestar.com.au/research-library?hsLang=en-au) [Blog](https://www.nuestar.com.au/blog?hsLang=en-au) [SMSF videos](https://www.nuestar.com.au/smsf-videos?hsLang=en-au) [Podcast](https://podcasts.apple.com/au/podcast/performance-property-mindset/id1857382641) [Australian Property Market](https://www.nuestar.com.au/the-australian-property-market?hsLang=en-au) [Investing as an Expat](https://www.nuestar.com.au/expat-property-investment-australia?hsLang=en-au) [Building a Property Portfolio](https://www.nuestar.com.au/building-a-property-portfolio?hsLang=en-au) [Investment Portal](http://test.propertydirector.com.au/Nuestar/welcome) Legal # Privacy *Policy*. Last updated: 12 May 2026 This Privacy Policy explains how Nuestar handles personal information collected through our website, advisory engagements, and events, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Table of Contents 1. [01 Introduction](https://www.nuestar.com.au/privacy-policy#introduction) 2. [02 What Personal Information We Collect](https://www.nuestar.com.au/privacy-policy#disclosure) 3. [03 How We Collect Information](https://www.nuestar.com.au/privacy-policy#section) 4. [04 Why We Collect Your Information](https://www.nuestar.com.au/privacy-policy#section) 5. [05 Marketing Communications](https://www.nuestar.com.au/privacy-policy#section) 6. [06 Disclosure of Personal Information](https://www.nuestar.com.au/privacy-policy#section) 7. [07 Website Analytics and Cookies](https://www.nuestar.com.au/privacy-policy#section) 8. [08 Storage and Security](https://www.nuestar.com.au/privacy-policy#section) 9. [09 Access and Correction](https://www.nuestar.com.au/privacy-policy#section) 10. [10 Complaints](https://www.nuestar.com.au/privacy-policy#section) 11. [11 Contact Us](https://www.nuestar.com.au/privacy-policy#section) 12. [12 Changes to This Policy](https://www.nuestar.com.au/privacy-policy#section) ## 01 Introduction At Nuestar (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you engage with us, visit our website, attend events, submit enquiries, or use our services. ## 02 What Personal Information We Collect We may collect personal information including: - Full name - Email address - Phone number - Residential location or suburb - Financial and investment-related information - Property preferences and investment goals - Information submitted through enquiry forms or consultations - Website usage data and analytics - Marketing preferences - Any other information you voluntarily provide to us ## 03 How We Collect Information We may collect personal information through: - Our website enquiry forms - Discovery sessions or consultations - Email, phone or SMS communications - Events, webinars and presentations - Third-party referrals - CRM systems and marketing platforms - Cookies and website analytics tools ## 04 Why We Collect Your Information We collect personal information to: - Respond to enquiries - Provide property research, education and related services - Arrange consultations and meetings - Improve our services and website experience - Send market updates, research and marketing communications - Manage client relationships - Comply with legal and regulatory obligations ## 05 Marketing Communications We may send you marketing communications, updates, event invitations and research content. You may opt out of receiving marketing communications at any time by: - clicking the unsubscribe link in emails, or - contacting us directly. ## 06 Disclosure of Personal Information We may disclose personal information to trusted third parties where reasonably necessary, including: - Mortgage brokers - Accountants and legal professionals - Technology and CRM providers - Marketing and analytics providers - Referral or strategic partners - Service providers assisting with our operations Some third-party providers may store data overseas. We do not sell personal information to third parties. ## 07 Website Analytics and Cookies Our website may use cookies, tracking pixels and analytics services, including platforms such as: - Google Analytics - Meta Pixel - LinkedIn Insights - HubSpot These technologies help us understand website usage and improve our marketing and services. You can adjust your browser settings to refuse cookies if you prefer. ## 08 Storage and Security We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored electronically using secure third-party systems and cloud-based platforms. ## 09 Access and Correction You may request access to the personal information we hold about you and request corrections where necessary. To do so, please contact us using the details below. ## 10 Complaints If you have concerns about how your personal information has been handled, please contact us first so we can attempt to resolve the issue. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. ## 11 Contact Us **Nuestar** 141 Brookes Street Fortitude Valley QLD 4006 Website: [www.nuestar.com.au](https://www.nuestar.com.au?utm_source=chatgpt.com&hsLang=en-au) ## 12 Changes to This Policy We may update this Privacy Policy from time to time. Any updated version will be published on our website. ![Nuestar Logos - RGB_Primary](https://www.nuestar.com.au/hubfs/Nuestar%20Logos%20-%20RGB_Primary.png) RESEARCH . ACCESS . STRATEGY [Call 1300 0 NUESTAR](tel:13000NUESTAR) Offices Sydney Hub Customs House, Level 3 / 31 Alfred St., Sydney NSW 2000 Brisbane 141 Brookes Street, Fortitude Valley QLD 4006 Singapore Level 39, Marina Bay Financial Centre Tower 2, 10 Marina Boulevard, Singapore 018983 Explore - [About Us](https://www.nuestar.com.au/about?hsLang=en-au) - [How We Work](https://www.nuestar.com.au/how-we-work?hsLang=en-au) - [Who We Work With](https://www.nuestar.com.au/who-we-work-with?hsLang=en-au) - [The Access](https://www.nuestar.com.au/the-access?hsLang=en-au) - [Success Stories](https://www.nuestar.com.au/testimonials?hsLang=en-au) - [Contact](https://www.nuestar.com.au/contact?hsLang=en-au) - [Book a Discovery Session](https://www.nuestar.com.au/discovery-session?hsLang=en-au) Follow - [LinkedIn](https://www.linkedin.com/company/nuestar/) - [Facebook](https://www.facebook.com/nuestar.au/) - [Instagram](https://www.instagram.com/nuestar_insta/) - [YouTube](https://www.youtube.com/@nuestarvideos) The information provided by Nuestar is general in nature only and is not financial, legal or property investment advice. Investors should always seek independent advice specific to their circumstances. © 2026 Nuestar. All Rights Reserved. | [Terms & Conditions](https://www.nuestar.com.au/terms-and-conditions?hsLang=en-au) | [Privacy Policy](https://www.nuestar.com.au/privacy-policy)